FAQs
Do you offer a collection service for items I want to donate?
How do I know what you need?
Do you have a list of what you accept and what quality do the items have to be in?
We post regular updates to our Facebook page with items we are accepting, or you can take a look on the Donation Guide section of our website. Items must be in excellent preloved or new condition. If you would give it to your best friend, then we will take it!
Do I need to clean the items I am donating?
What else can I donate?
We also accept sealed sanitary products which we include in the bundles. Sadly, purchasing these necessities is simply not an option for all.
Where and when can I drop off items?
What will you buy with cash donations?
If we have bid for charity funds (i.e. from Tesco) we nominate how the money will be spent – for example towards our rent and running cost.
What happens to our donations?
What happens after I make a referral?
If you have made a referral to us we will contact you within 48hrs to confirm receipt of request and arrange collection. If it is an urgent request please let us know. We can also be contacted on 07704 919184.
You are not based near me. Where is my nearest Baby Bank?
